What materials are used in VANSIN jewelry?

At VANSIN, we use high-quality materials such as 925/930/990/999 silver, 18K gold, natural gemstones, and ethically sourced pearls. Each piece is handcrafted with care, reflecting our commitment to quality and sustainability.

Can I customize my jewelry?

Yes! At VANSIN, we offer exclusive custom jewelry services. Our VANSIN MEMBERSHIP allows you to work with our designers to create a personalized piece. Please visit our Custom Jewelry page for more information.

How long does it take to receive my order?

Orders typically arrive within 7-14 business days. For custom pieces, please allow up to 28 days for production and delivery. You will receive a tracking number once your order ships.

Do you offer international shipping?

Yes, we offer international shipping to many countries. Shipping fees may vary based on location, and we strive to provide the best service to our global customers.

How do I care for my jewelry?

To keep your VANSIN jewelry looking its best, avoid contact with harsh chemicals, perfumes, and water. Clean with a soft cloth and store in a cool, dry place when not in use. For silver pieces, we recommend periodic cleaning with a silver cloth.

Need help? We’re just an email away! 💌
Reach us at cs@vansin.art – our support squad responds within 2 hours during business days.